IBM Tivoli Service Automation Manager 7.2.1.1 Fundamentals培训课程
授课对象
This intermediate-level course is for customers with a need for a high-level understanding of TSAM and how to use the self-service GUI to provision virtual servers.
You should be familiar with:
- Linux and have experience with Tivoli''s Process Automation Engine.
Recommended courses:
- Tivoli''s Process Automation Engine Fundamentals (TR710) (see also courses Tivoli''s Process Automation Engine Foundations (ILO) (8R710) and Tivoli''s Process Automation Engine Fundamentals (SPVC) (TSP02))
- Describe the architecture of Tivoli Service Automation Manager 7.2.1
- Describe the TSAM installation steps
- Identify and perform the TSAM post-installation steps
- Identify and use TSAM specific applications
- Use the self-service interface to manage users, register images, backup and restore images
- Perform end-to-end virtual server deployment scenarios
- Define and deploy monitoring agents with the self-service GUI
- Perform reporting functions
Unit 1: Introduction to Tivoli Service Automation Manager 7.2.1.1
- Introduction to cloud computing
- Introduction to IBM Service Management
- Introduction to Tivoli process automation engine
- Introduction to IBM Tivoli Service Automation Manager
- Introduction to IBM CloudBurst
- Introduction to IBM Service Delivery Manager
- Deployment scenario and lifecycle
- Choosing the correct product
Unit 2: Tivoli Service Automation Manager installation and customization
- Installation overview
- Cloud Management Subsystem
- Cloud pools and networking
- Tivoli Provisioning Manager Image Library
- Self-service user and team management
- Enabling additional software to be installed on virtual servers
- Configuring notification
- Tivoli Service Automation Manager reports
- Classroom Lab environment
Unit 3: Self-service virtual server provisioning
- Virtual server provisioning overview
- Manage automatic approval of requests
- Provisioning Behavior
- Troubleshooting provisioning workflows
- Building templates
Unit 4: Deploying ITM Monitoring Agents and Reporting
- Overview of IBM Tivoli Monitoring and Tivoli Service Automation Manager Integration
- Implementing self-service provisioning with monitoring
- Tivoli Service Automation Manager reports
